Legal documents for the Keepr iOS app
Need help? Email support@sysnacorpsolutions.com. We usually reply within 1–2 business days.
Please include your iPhone model, iOS version, and the email you sign in with. If a post didn’t save the way you expected, tell us which app you shared it from.
How do I save a post? Tap the share button in Instagram, TikTok, YouTube, Facebook, Photos, Notes, or any other app, then choose Keepr. If Keepr isn’t in the list, scroll to the end of the app row, tap More, and turn Keepr on. You can also paste a link, text, or photo with Quick Save inside the app.
A post saved but nothing was extracted. Keepr retries automatically when its servers are busy, so give it a few minutes and pull down on the Home screen to refresh. If it’s still empty, share the post again. Posts that are only a video with no caption or on-screen text may have little to extract.
Is the free trial really free? Yes. The 7-day trial needs no payment details and never turns into a paid subscription on its own. We remind you the day before it ends.
How do I subscribe, restore, or cancel? In Keepr, open Settings and tap Choose a plan. To restore a purchase on a new phone, tap Restore purchases in the same place. To cancel, open the iPhone Settings → your name → Subscriptions → Keepr. Your saved posts stay yours after you cancel.
How do I export my data? Open Stash and tap Export, or use the export button on any post.
How do I delete my account? In Keepr, go to Settings → Delete account. This permanently deletes your account and everything saved with it, from our servers and your phone. Apple bills subscriptions separately, so cancel any active subscription in your iPhone settings as well.